SHOPOLOGY: The Retail Show with Louise Grimmer
Dive into the art + science of retail and shopping behaviour. SHOPOLOGY is hosted by retail expert and commentator Dr Louise Grimmer. Louise is a retail researcher, columnist, advisor and broadcaster. She is Director of retail consultancy Shopology (www.shopology.com.au), works as a retail academic at the University of Tasmania and writes the 'Retail Therapy' Column for TasWeekend.
Join Louise as she delves into the world of shopping and consumer behaviour, and interviews a fascinating range of industry experts, practitioners, and researchers. From online shopping to experiential stores, the corner store to the shopping mall, and all things retail tech and trends, tune in for insightful analysis and lively discussion on the world of retailing and shoppers. This podcast is for anyone involved in the retail industry, as well as government, academics and consumers.
SHOPOLOGY: The Retail Show with Louise Grimmer
20. The keys to Remarkable Retail with Steve Dennis
This interview is truly Remarkable!
In the latest instalment of The Interviews for SHOPOLOGY, Dr Jason Pallant interviewed Steve Dennis about the keys to Remarkable Retail and how the industry should respond to the post-Covid future.
Steve Dennis is a titan of retail, having worked at and consulted to many Fortune 500 retailers. He now co-hosts the Remarkable Retail podcast and is about to launch the 2nd edition of his Remarkable Retail book. In this detailed interview, Steve and Jason discuss:
- What remarkable retail means and why 'very good is no longer good enough'
- What has changed, and what hasn't, as a result of the Covid-19 pandemic
- The death of the boring middle and how to escape
- Hybridisation and harmonisation taking over from 'omni-channel' retail
- Why closing stores to reduce costs may be counterproductive long term
- The danger of trying to be the next 'Warby Parker of whatever'
- The next 'blind spots' for retailers
The Interviews series for SHOPOLOGY brings you in-depth discussions with the top minds in retail, facilitated by Dr Jason Pallant from Swinburne Business School and Dr Louise Grimmer from the University of Tasmania.
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Visit our website for more information about Louise Grimmer and the retail consultancy Shopology - www.shopology.com.au
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